Shop with Confidence
With Sonia Thérèse Design shop with confidence. The shopping experience is intended to be simple, straightforward and enjoyable. I am introducing new designs and products (and sometimes even new materials) on a regular basis, so be sure to check back here or sign up to receive my newsletters HERE.
Shipping costs are calculated on the basis of non-tracked post internationally. With all of my products you do have the option to upgrade the shipping to include tracking or even an express post option. Please be aware that these costs are the real costs of shipping to your country from New Zealand – there is no mark up for shipping at all.
It is also important that you are aware of, and understand, that you are responsible for any taxes or import duties that may be applied by the country your order is shipped to. Please make sure that you contact your local authorities if you are uncertain of what this involves.
Shipping times vary considerably, particularly for non-tracked parcels. Please allow up to 28 days for delivery after your order has been dispatched (if often arrives much sooner and don’t forget you can upgrade to an express service for an additional fee if you wish).
I also accept requests for custom orders, so if there is something special you would like, please contact me. We can talk about your idea and see if it is something that I can help create for you. For custom orders all costs, including shipping, will be detailed before work begins. I require for a 50% deposit for custom orders with the balance payable before shipping of your item.
If you have any questions or concerns at all, don’t hesitate to contact me firstname.lastname@example.org